Need help? Get in touch!

Whether you have a question about our platforms, or need help with your account, our friendly, multi-lingual support team is available 24/7 via live chat and email.

support helps client

Live Chat


to us on our official live chat.

Help Centre

Visit now
to find the answers you need.

Email

Send an email to
support@help.primexbt.com

Interested in another department?

Although our support team is on hand to assist you 24/7, our other departments have differing operating hours, which you can find below.

help

Support

Operating Hours

24/7

users

IBs and Affiliates

Operating Hours

24/7

news

Press & Media

Working Days

Monday to Friday

Operating Hours

07:00 am to 16:00 pm (UTC)

Where we're located

We’re a global FinTech company located in Saint Lucia

Address

PKF Corporate Services Ltd.,

1st Floor, Meridian Place, Choc Estate,

Castries, Saint Lucia

Working Days

Monday to Friday

Operating Hours

07:00 am to 16:00 pm (UTC)

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